Frequently Asked Questions

What immediate steps should I take if I discover water damage in my home?

Act promptly to minimize damage by turning off the water source, if possible. Contact our emergency response team, and remove contents/items from the affected area. Our team will promptly arrive for cleanup.

How do I know if the water damage is severe enough to require professional help?

It’s simple. We offer FREE evaluations to assess the extent of the damage and provide our professional opinion.

Is it necessary to replace damaged flooring, drywall, or other materials, or can it be repaired?

Our experts will assess the damage and provide recommendations. Repairs are possible in some cases, but removal of certain materials may be necessary. We’ll explain the details in person as we discuss the game plan.

How do you handle water extraction and drying processes?

We use industry-standard equipment, including powerful extractors, dehumidifiers, and air movers, for efficient water and moisture removal from affected areas.

Can you assist with filing an insurance claim?

Absolutely. We collaborate with ALL insurance companies and guide you through the claims process, offering necessary documentation and estimates.

Can you handle water damage in commercial properties?

Yes, our services extend to both residential and commercial properties. We have experience in mitigating water damage in various settings.

What sets your water damage restoration services apart from others?

Each team member has undergone training courses to receive the necessary certification for our industry. As a family-run business, every person entering your property is an owner/operator who genuinely cares about their work.