Restoration Services

Any water, fire, storm, or mold event that threatens your property or health qualifies as a restoration emergency. Standing water, active leaks, roof breaches, sewage backups, and visible mold all require immediate professional response to prevent further damage. Call us 24/7 at (208) 604-4411 — we'll assess the urgency and dispatch a crew.

For Idaho Falls and Ammon, we typically arrive within 60 minutes. For surrounding communities — Rexburg, Rigby, Shelley, Blackfoot, Iona — we provide same-day response, often within a few hours depending on distance and current call volume. We'll give you an estimated arrival time as soon as you call.

Yes. We photograph and document every phase of the restoration process from the moment we arrive — moisture readings, damage scope, materials affected, work performed. We work directly with your insurance carrier and adjuster throughout the claim, and our documentation is structured to support your claim. Final coverage decisions are made by your insurer, but our thorough records help ensure nothing is missed.

Restoration is the emergency phase — water extraction, structural drying, mold removal, smoke and soot cleanup, tarping a damaged roof. The goal is to stop active damage and stabilize your property. Reconstruction is the rebuilding phase — replacing drywall, flooring, framing, cabinetry, and finishes that were too damaged to save. Home Pride handles both, so you work with one company from emergency through completion.

Not always. For the initial assessment, it's helpful to be present so we can walk through the damage with you and discuss the scope of work. After that, we can coordinate access with you — many homeowners provide a key or garage code so our crew can work while you're away. We provide daily updates on progress, moisture readings, and next steps so you always know where things stand.